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Consent and storage

Signal never stores IP addresses, doesn't look up companies from them, and only keeps contact details that visitors give with consent. What's left to decide on your site is how the visitor id is stored and whether Signal may analyse and personalise.

Storage modes

Mode Visitor id Remembers a returning visitor
persistent localStorage Yes, across visits
session sessionStorage Only within one browser tab session
none memory only No, not even after a page reload

The default follows your project's region (Configuration → privacy.region): session for eu and uk, persistent elsewhere. Set it on the script tag with data-signal-storage, or change it once the visitor answers your cookie banner:

// After the visitor accepts "preferences" or "statistics" cookies:
window.signal.setConsent({ storage: "persistent" });

Analytics and personalisation

window.signal.setConsent({ analytics: false });        // stop recording events
window.signal.setConsent({ personalisation: false });  // no questions, offers or popup
  • analytics: false: Signal stops recording events for this visitor. Turning it back on records where the visit came from once.
  • personalisation: false: nothing is shown to the visitor; Signal stays quiet.

Most banners call a function when consent changes. For example:

// Cookiebot
window.addEventListener("CookiebotOnConsentReady", () => {
  window.signal?.setConsent({
    storage: Cookiebot.consent.preferences ? "persistent" : "session",
    analytics: Cookiebot.consent.statistics,
  });
});

If your banner has no events, start with data-signal-storage="none" and call setConsent from the banner's "accept" handler.